Client gallery · Healthcare technology

PatientPay

PatientPay is a healthcare payments company in Durham, North Carolina. For its customer success story, we traveled to IRG Physical & Hand Therapy in Washington State, a PatientPay customer, and photographed and filmed the clinics: the gym floor, the brand walls and the buildings.

Location: Durham, North Carolina
Industry: Healthcare technology
Photographs: 17

Read the success story →Visit client website

A corner clinic with a white IRG Physical Therapy and Wellness awning beside a painted city mural, three people talking on the sidewalk. — IRG Physical & Hand Therapy · Washington

01 · 8 photographs

Environmental and at work

People in their own rooms, doing the actual work.

Black-and-white view of a person typing on a laptop beside a dumbbell rack in an IRG Hand & Physical Therapy clinic gym. — Candid at work · IRG Physical & Hand Therapy, WashingtonA quiet moment at a laptop in the gym of an IRG Hand & Physical Therapy clinic, rendered in black and white with a dumbbell rack softening into the background. Photographed for PatientPay.

A smiling woman with lavender hair and a pink cardigan sits at a glass conference table, her reflection below her. — Environmental portrait · IRG Physical & Hand Therapy, WashingtonAn interview subject at a glass conference table, reflected in its surface, during filming of the IRG customer story for PatientPay.

A clinician in a green T-shirt stands at a laptop beside tall windows in an IRG Physical & Hand Therapy clinic, seen from behind. — Candid at work · IRG Physical & Hand Therapy, WashingtonA clinician checks notes at a standing laptop beside the tall windows of an IRG Physical & Hand Therapy clinic. Photographed for PatientPay.

Two IRG Physical & Hand Therapy staff, a man in a black polo and a woman in yellow, smile toward a conversation near the front desk. — Candid at work · IRG Physical & Hand Therapy, WashingtonIRG Physical & Hand Therapy staff share a moment near the clinic front desk while PatientPay's customer story is filmed.

A smiling front-desk staff member in glasses works at a computer at an IRG Physical & Hand Therapy clinic. — Candid at work · IRG Physical & Hand Therapy, WashingtonA laugh at the front desk of an IRG Physical & Hand Therapy clinic, the week's task board on the wall behind. Photographed for PatientPay.

A person steps up onto a plyo box beneath a steel training rig in an IRG Hand & Physical Therapy clinic gym. — Environmental portrait · IRG Physical & Hand Therapy, WashingtonA step-up onto a plyo box beneath the steel training rig in an IRG Hand & Physical Therapy clinic gym, with kettlebells, medicine balls and resistance bands lining the sunlit room. Photographed for healthcare payments company PatientPay.

A person balances one foot on a plyo box under a steel training rig in a bright IRG Hand & Physical Therapy gym. — Environmental portrait · IRG Physical & Hand Therapy, WashingtonThe training gym at an IRG Hand & Physical Therapy clinic, where a step-up onto a plyo box is framed by the steel rig and a wall of windows. Part of a clinic story photographed for PatientPay.

A physical therapist smiles while treating a patient's neck on a treatment table at an IRG Hand & Physical Therapy clinic. — Candid at work · IRG Physical & Hand Therapy, WashingtonHands-on care at an IRG Hand & Physical Therapy clinic, as a physical therapist works on a patient's neck at a treatment table and glances up with a smile. Photographed for healthcare payments company PatientPay.

02 · 7 photographs

Ambiance and detail

The rooms, signs and small things that make the place theirs.

IRG Physical Therapy sign on the dark corner facade of a two-story building, framed by green trees under a clear blue sky. — Signage · IRG Physical & Hand Therapy, WashingtonIRG Physical Therapy signage on the dark corner of the clinic building, shot from a low angle through green foliage against a clear blue sky. Photographed for PatientPay at an IRG Hand & Physical Therapy location.

IRG Physical Therapy and Hand Therapy wall graphic reading Your Best Self, with two motion-blurred people walking past a treatment table. — Signage · IRG Physical & Hand Therapy, WashingtonThe Your Best Self brand wall in a treatment area at an IRG Hand & Physical Therapy clinic, with two people passing by in a long-exposure blur. Photographed for PatientPay.

A clinic hallway at IRG Physical & Hand Therapy lined with framed sports memorabilia, including a signed Washington Stealth jersey. — Interior · IRG Physical & Hand Therapy, WashingtonA corridor of framed sports memorabilia at an IRG Physical & Hand Therapy clinic, centered on a signed Washington Stealth jersey. Photographed for PatientPay.

Signage · IRG Physical & Hand Therapy, WashingtonThe IRG logo and its Your Best Self line on the clinic's glass entry, the street and trees reflected behind. Photographed for PatientPay.

The exercise floor at an IRG Physical & Hand Therapy clinic, with a treadmill, bikes and an elliptical lined up beneath a wall of windows. — Interior · IRG Physical & Hand Therapy, WashingtonThe rehabilitation floor at an IRG Physical & Hand Therapy clinic: cardio equipment under a wall of windows, with the IRG logo on the wall at right. Photographed for PatientPay.

IRG Physical Therapy sign on the dark horizontal siding of a clinic building, beside an evergreen tree against a pale sky. — Signage · IRG Physical & Hand Therapy, WashingtonIRG Physical Therapy lettering on the dark-sided facade of the clinic, a cedar rising beside it. Photographed for PatientPay.

Interior · IRG Physical & Hand Therapy, WashingtonThe entrance to IRG Gateway Physical Therapy, suite 101, where etched IRG glass doors open onto the waiting room. Photographed for PatientPay.

03 · 2 photographs